About this event

Please check with your Local Authority that Blue Lamp Trust (Services) Ltd is an approved training provider prior to booking.

Overview

This highly interactive Disability Awareness Virtual Classroom Course is available to Hackney Carriage and Private Hire drivers. 

Course Content

The course aims to provide Hackney Carriage and Private Hire drivers with a knowledge and understand of disabilities, their responsibilities and best practice protocols to provide safe and secure transport to all passengers.  The candidate will be able to:

• Understand what is meant by the term disability
• Understand the law and legal requirements around disability
• Understand different types of disability
• Understand how to load and secure passengers and wheelchairs
• Understand best practice when interacting with a disabled passenger
• Understand the regulations about assistance dogs
• Understand their duty of care responsibilities and best practice protocol

Learning will be consolidated via Knowledge Check Questions throughout the course

Locations

We deliver the course in a virtual classroom format using Zoom

Requirements

• To partake in the course, you will need to download Zoom to your laptop or tablet.  A smartphone can be used however we recommend the use of a laptop or tablet to give you a larger screen Your Guide to getting started with Zoom meetings
• A stable internet connection
• You MUST show photo ID, either your DRIVING LICENCE, TAXI LICENCE BADGE or PASSPORT

Please note courses may be recorded for training purposes