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Safe Online

Free online safety visits and guidance for older and vulnerable residents across Hampshire.

Make a Referral

Safe Online is a completely free service offered by the Blue Lamp Trust across Hampshire.

Our trained, police-vetted volunteer advisers visit homes to deliver practical, easy-to-understand online safety advice. We help people protect themselves from scams, fraud, identity theft and other threats to their digital security.

During each visit or session, our advisers will:

  • Explain what online scams, fraud and phishing look like
  • Help check and adjust privacy and security settings
  • Show how to spot suspicious emails, texts or calls
  • Offer guidance on safe passwords, software updates and antivirus tools
  • Signpost additional support and resources
  • Advise how to report incidents
Who It's For

This service is completely free for those who qualify.

Safe Online is available to adults in Hampshire who meet at least one of these criteria:

  • Over 60
  • Living with a disability
  • A past victim of online fraud or cyber-enabled crime

 

Referrals can be made by individuals, family members, friends, carers, housing officers, medical professionals, support workers or community organisations.

Make a Referral
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Our Advisers

Every Safe Online visit is conducted by a police-vetted adviser trained in digital safety best practices.

They are respectful, patient, and skilled at explaining complex ideas simply, without jargon, so people feel empowered, not overwhelmed.

Our People
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I found the visit both informative and helpful. David was lovely and very kind and we have been made to feel reassured and confident again. I cannot say thank you enough for all the support I have received from the scheme.
T Spencer
I just want to say thank you, my wife found it reassuring that what she was doing to protect herself was correct. We both took things away from Simon's brief to improve our cyber awareness.
B McKinley
Phil’s Cyber Security talk was clear, informative, and full of helpful tips — our group found it incredibly useful. We’re so grateful for these talks and the free home visits you provide.
The Orchard, Basingstoke
Talks & Community Sessions

In addition to one-to-one home visits, our advisers regularly deliver talks to local groups.

These sessions cover topics such as:

  • Recognising scams
  • Safe online transactions
  • Protecting accounts and devices
  • Reporting fraud

If your group would like a Safe Home talk, contact us to arrange a visit by emailing safeonline@bluelamptrust.org.uk or call 0300 777 0157

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Safe Online helps people feel confident, protected and informed in their digital lives.

As more of our lives move online, vulnerability to scams, fraud and identity theft increases, especially for older people who may be less familiar with evolving technologies.

FAQ's
Resources

Support Our Work

As a charity, the Blue Lamp Trust relies on donations and sponsorships to keep Safe Home free for those who need it most.

Make a donation
Corporate Sponsorship

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